Originally I was just going to post this as a boring blog, but it’s time for a rant.
Yesterday I was happy as a clam – SBS Service Pack 1 went live, and I was staring down the barrel of a 3-day weekend. So like a good little geek I went to Microsoft’s website to download SP1.
And while the website site was getting hammered with SBSers downloading the service pack, I decided to surf over and purchase the CD too. Now, why would I buy the CD AND download the service pack? Well, because the ‘premium’ goodies are only available on the CD – not on the download site. So I get my little yellow sticker out with my product key, and my credit card and type all my info in. Everything takes, confirmation e-mail, life is good, for a while.
Skip ahead to today. I just got an e-mail regarding the CD order I placed yesterday for SBS SP1 stating that it is “backordered”. Come on fellas!! We’ve only been waiting since 2004 for a service pack and they’re backordered after less than 24 hours??? For crying out loud, throw another cakebox of blank CDs on the burner Microsoft! Heck, if AOL has enough CDs out there that people are building lighted thrones for their living rooms from them… I mean, well, you know what I mean. You guys can pump out enough CDs for TechNet, Action Pack and MSDN combined to sink an aircraft carrier!
Yeah, yeah, yeah, I know. AOL had ‘forever’ to burn their CDs and Microsoft had little/no time to burn theirs. I get it. But hey, my point is why even ADVERTISE the CD purchase if you KNOW you don’t have enough CDs? Just so people can jump through all their registration hoops and pay their $5.30 to find out that they’re gone? Doh! Next time, how about if you don’t put that web page up until enough CDs are ready? Dig? How many CDs? You guys are smart, you can figure this out… __ number of copies of SBS Premium sold X percentage of people who would like their SBS server patched = # of CDs you need.
All right. I got that out of my system. I feel much better now. And yes, I DID download it already. So there! Nyeah 😛